Duration: 1 to 3 day formats available (longer formats are for more active resolution of cloud procurement challenges).

Purpose: This workshop provides cornerstone cloud computing fundamentals and advanced contractual considerations in this new Information Technology eco-system.

            Cloud Computing is very disruptive, especially within the procurement communities.  Often budgets, processes and policies are not aligned with cloud computing service usage consumption models.  The contract terms and Service Level Agreements may not offer the same flexibility as those individually negotiated in the past, however; they can offer great value for money.

            Cloud computing definitions are often inconsistent, leading to vague commitments and no repeatable comparative analysis.  The workshop will help identify subject areas and definitions requiring careful review and validation.

            The procurement activities are critical steps that provide assurance, governance and compliance for the consumers.  Those involved with procurement must be highly comfortable with cloud computing concepts, expectations and limitations.  In many cases processes, policies and even legislation may require adjustments to fully utilize cloud computing efficiently.

            This highly interactive workshop is intended to bring cloud providers, managers, procurement, consumers and policy communities together to solidify perspectives and accelerate appropriate cloud procurement fostering innovation and value to customers. 

            The workshop is based on international standards, governments and cloud communities including: National Institute of Technology (NIST), ISO, TM Forum, Object Management Group, Cloud Security Alliance, QuEST Forum and the United Nations.



            Topic Areas:

·         Cloud Computing Reference Architecture Models

·         Cloud Computing Actors (Consumer/ Customer, Broker, Provider, Carrier, Auditor)

·         Cloud Computing Deployment Models (Hybrid, Community, Private, Public)

·         Cloud Computing Service Models (Software, Platform, Infrastructure and other “as a Service”)

·         Economic Drivers for Cloud Computing

·         Procurement Models in Governments (USA “FedRAMP”, UK, New Zealand, Australia)

·         Canadian Positioning in the Cloud Eco-system

·         Unique Application Considerations and Migration Execution

·         Contracts and SLAs

·         Terms and Conditions

·         Remediation

·         Legal

·         Security

·         Privacy

·         Third Party Sub-Services

·         Acquisition and Supplier Stability Risks

·         Financial and Pricing Models

·         Services

·         Cloud Specific SLA’s Overview

·         Roles

·         Realistic Expectations

·         Services and SLAs

·         Service Management

·         Policies

·         Performance

·         Innovation

·         Resources

·         Security & Privacy

·         Legal Considerations

·         Goals and Objectives

·         Measures

·         Audit and Reporting



Competencies Achieved: Upon completion of this workshop the student will be able to:

·                Provide a solid framework to guide enterprise cloud procurement

·                Understand the fundamental elements of cloud computing

·                Understand the service agreement contractual considerations

·                Understand the specific service level agreement fit

·                Understand how the metrics, SLAs lead to value focused actions

·                Understand specific critical considerations using actual public cloud agreements

·                Understand best approaches to consistently evaluate prices and cost

·                Understand what might be negotiated

·                Be in a position to manage risks appropriately in a transparent manner


Exercises: Several case studies will be discussed and reviewed, involving your own scenarios, roles and situations to help drive your cloud SLA measurement initiative. The exercises will lead to a framework that will be of value to attendees to establish and influence Service Level Agreements. 


Of Interest to: Procurement, Business Analysts, Marketing, Management, Software Architects, Project/ Application Managers and Project/ Application Executives.